# Crash reporting in Bizverse World

Crash reporting is turned off by default in **Bizverse World** but you can turn it on at any time. We look at incoming crash reports to identify what causes crashes and errors. Turning on crash reporting helps us understand **Bizverse World** so we can continue to improve it.

## Turn crash reporting on or off <a href="#w_turn-crash-reporting-on-or-off" id="w_turn-crash-reporting-on-or-off"></a>

1. Launch **Bizverse World**
2. Click the cogwheel to open the *Settings* menu:
3. Click the switch next to Crash Reporting to turn it on. The color switch should be green.

If **Bizverse World** crashes, it will send back details about the crash to **Bizverse** so we can make improvements.

## What information is sent to Bizverse? <a href="#w_what-information-is-sent-to-mozilla" id="w_what-information-is-sent-to-mozilla"></a>

Information sent in crash reports falls mainly into the following basic categories:

### Device information <a href="#w_device-information" id="w_device-information"></a>

This tells us information about your device, such as the operating system, manufacturer and graphics adapter when the crash happened.

### Application information <a href="#w_application-information" id="w_application-information"></a>

This tells us information about the application that crashed, such as the version, build and build architecture of **Bizverse World** you were using.

### Crash information <a href="#w_crash-information" id="w_crash-information"></a>

This provides information about the crash, including a report of **Bizverse World**’s subroutines at the time of the crash, whether a crash happened before **Bizverse World** finished starting up, what type of process caused the crash and the information in device memory at the time of the crash.